Service Operations Manager

Siemens
  • Zoetermeer
  • Detachering
  • MBO, HBO
  • 40 uur
  • € 5.600 per maand
  • Thuiswerken mogelijk

Shape the future of healthcare with Siemens Healthineers! We are looking for passionate individuals to join us in creating innovative healthcare solutions. As a global technology leader in the healthcare sector, Siemens Healthineers combines cutting-edge technology with a legacy of excellence, and we rely on dedicated people to help us make a difference.

What do you need to qualify for this role?

  • Monitor team productivity and efficiency, ensuring optimal capacity.
  • Achieve and maintain contractual service agreements (SLA) with customers.
  • Design and implement operational processes that maintain high service quality and efficiency.
  • Participate in a rotating escalation team to address urgent service issues.
  • Ensure your team has the necessary resources (tools, equipment, training, and vehicles) to perform optimally.
  • Maintain safety by adhering to legal regulations and conducting workplace inspections.

Functie-eisen

  • A completed technical higher professional education or equivalent experience.
  • A minimum of 2-3 years of experience managing service engineers.
  • Ability to empathize and connect with others while focusing on achieving effective results.
  • Strong motivation to improve and develop, with the ability to provide and receive constructive feedback.
  • An enterprising, proactive, and creative mindset.
  • A customer and service-oriented approach, willing to go the extra mile to meet customer needs.
  • Excellent communication skills, both in Dutch and English.
  • A valid driver’s license (B).

Competenties

Additional Skills

  • Ability to think practically and find solutions. Flexible attitude.
  • Key competencies: good communication skills, team player, organizational skills, results-driven, decisive.

Willingness to:

  • Take part in on-call duty.
  • Be away from home for several weeks each year, both in the Netherlands and abroad.

Arbeidsvoorwaarden

Compensation & Benefits

  • Gross monthly pay around  €5,600
  • 8.33% holiday allowance
  • 5% ADV allowance
  • A net amount of €750 for setting up your home office (If any)
  • A 13th monthly payment, periodically pro rata
  • Reimbursement of travel expenses
  • Relocation allowance of €3000 (If any)

Bedrijfsinformatie

At Siemens, we are shaping the future by driving innovation across industries worldwide. Whether you’re an experienced professional or an ambitious newcomer, we offer unmatched opportunities to make a global impact, solve complex challenges, and be part of a dynamic team. With Siemens, your expertise meets endless possibilities to innovate and lead in the world of technology and engineering.

Siemens Netherlands Siemens is an equal opportunity employer

Solliciteren

Inclusiviteit en diversiteit

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. We geloven dat diverse teams van belang zijn voor ons als lerende organisatie, die voorop wil blijven lopen in de wereld van werk. Want juist verschillen tussen mensen zorgen voor groei. Van collega's, klanten, kandidaten en daarmee van Yacht. Heb jij een uniek talent? We ontmoeten je graag.

Vragen?

recruiter Abdul Razzaq

Abdul Razzaq

Het sollicitatieproces

1  van 5

Je sollicitatie en cv worden doorgenomen door Abdul Razzaq

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Binnen 5 werkdagen ontvang je een reactie

3  van 5

Is er een match, dan plannen we een persoonlijke kennismaking

We onderzoeken samen jouw ambitie en mogelijkheden

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Daarna word je (eventueel) voorgesteld bij onze opdrachtgever

Wanneer de klik er is, ga je starten bij je nieuwe uitdaging!

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Afhankelijk van het soort dienstverband (interim, zzp of vast), ontvang je van ons een aanbod